Wellbeing Support
Partnered with Vitae for physical, mental, financial, and legal support
Wellbeing support options

Practical wellbeing support that strengthens performance on the job.

Apprentices face real pressures at work and outside of it. EarnLearn provides access to confidential wellbeing support and regular check-ins, helping learners stay well, supported, and able to focus on building skills on the job.

Healthy lifestyle support

Support to help apprentices maintain physical health and energy at work. Access to nutrition coaching, healthy lifestyle guidance, and holistic wellbeing options such as Rongoā Māori. Regular check-ins help identify when extra support is needed.

Healthy lifestyle →

Mental health support

Confidential mental health support when it matters most. Access to professional counselling through Vitae, available nationwide by phone or video. Support covers stress, anxiety, grief, substance use, and other personal or work-related challenges.

Mental Health →

Financial support

Practical financial advice to reduce stress and build confidence. Certified advisers provide guidance on budgeting, debt, KiwiSaver, insurance, and long-term planning to support financial wellbeing.

Financial Support →

Legal support

Clear legal guidance for personal matters affecting wellbeing. Phone-based legal guidance covering family, tenancy, consumer, and property matters, helping individuals understand their legal position.

Legal Support →
Healthy lifestyle support

Practical health support for wellbeing and focus

Support is confidential, personalised, and designed to help apprentices and employees stay well, focused, and engaged at work.

We provide practical health support and coaching to help apprentices and employers build healthier routines that support energy, focus, and long-term wellbeing.

Through our partnership with Vitae, individuals can access evidence-based health support designed to improve day-to-day wellbeing and support performance at work.

Nutrition coaching

Personalised nutrition support to help individuals feel and perform at their best.

  • Understand your individual nutrition needs

  • Set realistic health priorities and goals

  • Build practical, sustainable eating habits

  • Create personalised action plans that support self-care and accountability

Good nutrition supports both physical and mental wellbeing and can help improve focus, reduce stress, and maintain energy throughout the workday. Healthy eating patterns are also associated with lower risk of long-term health conditions and can support better sleep and overall lifestyle habits.

Rongoā Māori

Culturally grounded wellbeing support rooted in mātauranga Māori.

  • Holistic healing practices connected to the natural environment

  • Support that acknowledges cultural identity, whānau, and connection

  • Practices passed through generations and central to Māori wellbeing

Rongoā Māori offers a culturally responsive approach to wellbeing that recognises the connection between mind, body, spirit, and environment.

Healthy lifestyles support

Ongoing wellbeing support beyond formal services.

  • Regular check-ins from nationwide account managers

  • Early identification of wellbeing needs and support opportunities

  • Connection to additional wellbeing initiatives and resources

All health support and coaching services are confidential, accessible, and designed to help apprentices stay well, engaged, and progressing in their apprenticeship.

Wraparound wellbeing support Financial, legal & mental health care Confidential and NZ-wide Wraparound wellbeing support Financial, legal & mental health care Confidential and NZ-wide
Mental health support

Mental health support for life and work

Confidential counselling and wellbeing support to help apprentices stay well and engaged.

We offer a range of mental health services designed to support apprentices through work and life challenges during their apprenticeship.

Support is confidential, accessible, and focused on helping learners stay well, engaged, and progressing at work.

Counselling Support

Through our partnership with Vitae, apprentices and employees can access confidential one-on-one counselling with experienced professionals nationwide.

Vitae has over 400 qualified counsellors across New Zealand, allowing learners to access timely support for both work-related and personal concerns.

Counselling can support individuals with:

  • Managing stress and anxiety

  • Coping with change, grief, or loss

  • Workplace or relationship challenges

  • Career transitions

  • Parenting concerns

  • Gambling, alcohol, or substance use

  • Trauma, pain, depression, and emotional distress

Based on over 50 years of experience, an average of two to three counselling sessions leads to measurable improvements in wellbeing and workplace performance.

Support is available via phone or video conferencing, which is proven to be as effective as face-to-face sessions. A 24/7 freephone number and email support are available, and self-referrals can be made via web or app.

Suicide and Self-Harm Support

Vitae’s Mental Wellbeing Check-In resource provides clear, compassionate guidance for anyone experiencing thoughts of self-harm or suicide.

This resource encourages early support and includes:

  • Practical tools and self-awareness checklists

  • Guidance to recognise emotional warning signs

  • Immediate support contacts, including:

    • 0800 543 354 for urgent suicide prevention support

    • 0508 664 981 to book a confidential appointment with a qualified counsellor

The focus is on helping individuals take proactive steps toward safety and recovery.

Drug and Alcohol Awareness

Vitae’s Alcohol and Drugs resource supports individuals in understanding the risks and impacts of substance use.

It provides:

  • Insight into alcohol and drug use trends in New Zealand

  • Information on mental and physical health impacts

  • Practical strategies to reduce harm

  • Guidance to support healthier habits

This resource helps individuals maintain wellbeing while supporting safer, healthier workplaces.

Helping
trainees succeed

Financial support

Practical financial guidance that reduces stress

Confidential financial support to help apprentices feel more in control and focused at work.

We provide confidential financial wellbeing support to help apprentices manage money pressures that can impact wellbeing, attendance, and performance at work.

Through our partnerships with Vitae and Money Maverick, apprentices can access certified financial advisers who deliver practical, personalised guidance to support stability now and confidence for the future.

Vitae →
Money Maverick →

Financial foundations

Build clarity and control over day-to-day finances.

  • Understand your current financial position

  • Create a realistic and achievable money plan

  • Set up an emergency fund

  • Manage and structure debt, including personal loans, car loans, credit cards, Afterpay, and similar commitments

Home and asset planning

Get support with major financial decisions.

  • Mortgage reviews and restructures

  • KiwiSaver guidance, hardship support, and first home planning

  • Understanding and selecting appropriate insurance cover

Growth and future security

Plan ahead with confidence.

  • Introduction to investing, including shares, bonds, property, and other options

  • Retirement planning focused on understanding how much is enough and creating a long-term plan

All financial support is confidential, accessible, and designed to reduce financial stress so apprentices can stay engaged, focused, and progressing in their apprenticeship.

Support beyond training Helping apprentices stay focused at work Early support that improves outcomes Support for life and work Money, health and legal guidance Here when you need it
Legal support

Clear legal guidance when it matters

Confidential, practical support to help apprentices understand their options and next steps.

We provide confidential legal guidance to help apprentices and their families or whānau understand legal issues that may impact wellbeing, stability, and focus at work.

Through Vitae’s Legal Assist service, individuals can access practical, phone-based guidance from an experienced consultant, offering a clear starting point to understand their legal position before deciding on next steps.

Purpose and delivery

Accessible legal guidance designed to support wellbeing.

  • Support for individuals and families or whānau facing legal issues

  • Delivered by phone, with access to up to two hours of guidance

  • Provides preliminary or short-term advice to help understand the law and available options

  • Acts as an initial point of contact before engaging full legal services

Areas covered

Guidance is available across a range of everyday legal matters.

  • Consumer matters and disputes

  • Family and whānau law

  • Relationship matters

  • Parenting and care of children

  • Trusts, wills, and estates

  • Tenancy and renting issues

  • Real estate and property matters, excluding reserved areas of work under the Lawyers and Conveyancers Act 2006

Areas not included

The service does not provide guidance on:

  • Employment-related matters

  • The recommendation, initiation, or progression of legal proceedings

All legal guidance is confidential, accessible, and focused on reducing stress so apprentices can stay supported, stable, and progressing in their apprenticeship.

GET In touch

Talk to us about our wellness support

Whether you are an apprentice seeking support or an employer wanting to understand the wellbeing services available, we can help you identify the right options and next steps.

We can help you to:

Understand what wellbeing support is available and how to access it

Identify the right services based on your situation and needs

Get clear guidance on next steps, timing, and support pathways

Send an enquiry

Share a few details and we will point you to the right next step.