Learning Support
Support to help you stay on track throughout your apprenticeship
learner support

How EarnLearn supports you

Practical learning support designed to help you understand what’s required, stay on track with training, and complete your qualification with confidence.

Literacy & numeracy

Part of EarnLearn’s job is to provide support to apprentices with learning differences.

Whether it’s reading, writing or maths, understanding the training materials, or juggling work and study, EarnLearn can work with you to help overcome challenges you’re facing. 

We check in every 8 weeks to make sure things are on track and can help troubleshoot when something’s not clicking.

Support we offer:

  • Online literacy and numeracy assessments
  • Guidance to online resources
  • Literacy and numeracy support
  • One-on-one learning support if needed
Find your Account Manager →
Learner Support Team →
Find your Account Manager →
Learner Support Team →

Neurodiversity support

If you’re neurodivergent (for example, you have ADHD, autism, dyslexia, or another learning difference), we’re here to make sure you feel supported and understood. 

We’ll work with you, your employer, and your training provider to make adjustments that help you succeed.

Support we offer:

  • Guidance on how to access reasonable adjustments
  • Help communicating your needs to your employer or tutor
  • Resources and learning strategies tailored to how you learn best
  • Regular 8-week check-ins from your Account Manager to see how you’re tracking
  • Support with things like focus, organisation, or managing overwhelm
  • Extra time in exams
  • Access to a C-PEN
Learner Support Team →

Study and assessment tools

Assessments can feel stressful, especially when you’re juggling work, life, and training. EarnLearn can help you prepare evidence, understand requirements, and submit work with confidence.

We focus on making the process clear and repeatable, so you know what to do each time.

We can help with:

  • Understanding what evidence is required and what it should include
  • Planning your work so you’re not rushing at the last minute
  • Building strong written answers that match the standard
  • Preparing for practical assessments and verification requirements
  • Confidence-building so you feel ready on the day
PGD Block Courses →
Find your Account Manager →
Learner Support Team →
PGD Block Courses →
Find your Account Manager →
Learner Support Team →

NZ-wide support

EarnLearn supports trainees across New Zealand with a dedicated team of Account Managers who check in regularly to make sure you’re progressing, meeting requirements, and staying on track with your training goals. Support can be delivered remotely and, where needed, coordinated around your training and assessment milestones.

You’re not left to manage things alone. Our Account Managers are there to spot issues early, help you navigate requirements, and keep momentum going.

What this looks like:

  • A team of Account Managers supporting trainees NZ-wide
  • Regular check-ins to make sure you’re hitting training and assessment goals
  • Early support if progress slows, before small issues become bigger problems
  • Clear coordination around your training plan, assessments, and timeframes
  • Practical guidance to help you move forward with confidence
Find your Account Manager →

Employer Support

EarnLearn works closely with employers to support apprentices in a way that protects productivity, communication, and completion outcomes. Our approach is proactive and structured, designed to reduce disruption on site while ensuring training and assessment requirements are met.

You’re not expected to manage training issues alone. Our team provides clear oversight and early support so small challenges don’t turn into delays or disengagement.

What this looks like:

  • Proactive Account Management and progress monitoring
  • Early intervention if training or assessment falls behind
  • Reduced rework, delays, and avoidable escalation
  • Clear expectations around evidence, assessments, and timeframes
  • Improved apprentice confidence and retention
Find your Account Manager →
Talk to us →
Find your Account Manager →
Talk to us →

Language support

At EarnLearn, we know that people come into apprenticeships with all kinds of life experiences.

You might have grown up speaking a different language, come through alternative schooling, have a different culture to your workplace or simply learn best in your own way.

Whatever challenges you’re facing, we can support you to stay on track and succeed.

Support we offer:

  • Online learning resources
  • One-on-one mentoring
  • PGD block courses
  • Additional time for assessments & exams (where possible)
PGD Block Courses →
Learner Support Team →
PGD Block Courses →
Learner Support Team →
apprentice story

Support that opens
new pathways

Changing careers can feel daunting. For Winnie, having practical learner support made it easier to step into a trade, ask questions, and keep progressing with confidence.

What helped most:

Learning support that fit around work

Confidence to problem-solve and ask for help

Steady progress through training milestones

Read Winnie's story →
Female gasfitter in a high-vis singlet standing beside a work van, carrying equipment and wearing a tool belt.
Over 6,000 apprentices supported Thousands of partnered employers NZ-wide support Over 6,000 apprentices supported Thousands of partnered employers NZ-wide support
Supporting all parties

Support for both employers & apprentices

Practical learning support that helps apprentices stay on track and gives employers confidence that training and assessments are progressing as they should.

Learners

Finding training harder than expected? EarnLearn provides practical learning support to help you understand what’s required, manage assessments, and keep moving toward completion with confidence. 

Apprenticeship explained →

Employers

Supporting an apprentice doesn’t have to mean managing training challenges alone. EarnLearn works alongside employers to provide structured learning support that reduces delays, improves communication, and supports completion.

Employer information →
TRADES WE OFFER

EarnLearn Trades

Find the support that fits you, whether you’re training on the tools or building a capable team.

Cranes

Safe, structured training for crane operators working in high-risk, high-responsibility environments.

Cranes

Electrical

Practical, on-the-job electrical training aligned to real work and NZQA standards.

Electrical
Industrial Measurement & Control
Electrical
Industrial Measurement & Control

Plumbing, Gasfitting & Drainlaying

Workplace-led training that builds capability across plumbing, gas, and drainage systems.

Plumbing, Gasfitting & Drainlaying

Gateway & other pathways

A supported pathway for students to gain real workplace experience while still at school.

Gateaway
Electrical RCC
Gateaway
Electrical RCC

Helping
trainees succeed

GET In touch

Do you have any questions about learning support?

Whether you are an apprentice looking for extra support or an employer supporting someone in training, we’re here to help. Our learning support team can guide you through your options and help put the right support in place so training stays on track.

Confirm the right support for your learning needs

Understand placement, assessment, and reporting requirements

Get clear guidance to support students through workplace learning

Send an enquiry

Share a few details and we will point you to the right next step.

Trainees

Trainee Information

Fees & Funding

Trainee FAQs

Employers

Employer Information

Assessors & Moderators

Employer FAQs

Get in touch

Monday to Friday 8:30am to 5pm: 0800 327 648 (0800 EARN IT)

support@earnlearn.ac.nz

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